February 17, 2022
Customer Service Essentials - E-Learning

Build Positive Relationships for Improved Customer Experience in 2022

If the Covid pandemic has taught us anything it is that relationships still matter, and this is especially relevant within client relationships and customer experience. In
January 28, 2022
Improving Group Dynamics - E-Learning

Tried and Tested Methods for Improving Team Culture and Engagement

Team culture and engagement have taken a massive hit over the last couple of years since the Covid pandemic, leaving many employees and management feeling out
January 14, 2022
Civil Procedure Code

Three Traits of Top Lawyers

There are only so many (billable) hours in a lawyer’s day and with growing client expectations, the pressure to perform near-miracles can weigh heavily on legal
December 14, 2021
Preparing Employees for Overseas Assignments

Preparing Employees for Overseas Assignments

As the covid pandemic restrictions have been eased around the world, firms are once again looking at posting employees to overseas assignments but to make sure