Managing Difficult Client Situations

Course Description

This e-learning course is designed to help legal practitioners successfully overcome difficult client situations by providing an overview of the different types of difficult personalities that may be encountered in relationships with clients or counsel from the other side, and how to best address these issues.

Learning Objectives

– Learn about the major types of difficult client personalities you may encounter.
– Anticipate and prepare for difficult client situations.
– Successful navigate challenging situations with clients.

This is a CLPD Accredited Course: 2 points