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Managing Successful Client Relationships for Lawyers – Classroom
The practice of law requires interaction with many stakeholders at different levels. Understanding how to effectively manage these relationships is key to being a successful lawyer since technical skills alone are not sufficient to properly communicate legal advice or to navigate the work environment. This session is designed to enhance legal practitioners’ soft skills in managing the key relationships in a lawyer’s practice, including clients and colleagues. This four-hour interactive session will help you:
Understand your own behavioural style and those of others around you.
Use the DISC (Dominant, Influential, Supportive, Compliant) Profile behavioural analysis to communicate and interact better with others.
Develop an awareness of cultural dimensions in relationships.
Appreciate factors of client service that corporate clients seek.
Learn how to pitch to clients of different behavioural styles.
Improve your client service skills.
This is a CLPD Accredited Course: 4 Points
Tues 25 Sep 2018: 9.30am-1.30pm