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Measuring and Demonstrating Value within In-House Legal Teams – Classroom

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With constant pressure “to do more for less” and improve operational efficiency, in-house lawyers need to carefully evaluate their processes and demonstrate tangible value to the business.

This course will cover global and Middle East research on how in-house lawyers currently measure value (including SLAs, post-deal debriefs, internal surveys, and quantifying risks avoided) and share case studies and best practice.

Discussion topics include:

  • Why build and use metrics?
  • Cost-saving vs. time-wasting
  • How to gather data and metrics
  • Challenges and practical lessons
  • Aligning with the business
  • What would an ideal metric measure?

 Examples and case studies covering:

  • Cost (salary and external counsel)
  • Risk profile
  • Enabling self-help
  • KPI’s / SLA
  • Activity measurement
  • Assessing quality
  • Legal Tech adoption


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