This Lean Process Mapping course will demonstrate how being able to visualise a current process can reveal problems and waste. Through illustration, simplified processes can then be adopted resulting in improved overall performance. Business Process Mapping clarifies complex systems and chains of communication, quickly identifying problems in the workplace and consequently speeding up recovery time. This course includes theory, practical examples and exercises, and the process maps covered are:
This course will equip you with the skills you need to understand processes and map them clearly to illustrate areas for improvement. You will:
This course is designed for anyone who has responsibility for problem solving, especially in connection with resource management, customer satisfaction or problem avoidance.
Duration: 250 minutes