PRIVACY POLICY

Disclaimer and Acknowledgement

THIS SITE IS MANAGED AND OPERATED BY CREATIVE WORD FZ LLE (CREATIVE WORD).

IT CONTAINS CONTENT AND ALLOWS BOOKING OF TRAINING COURSES ADMINISTERED BY CREATIVE WORD.

BY ACCESSING THIS WEBSITE, YOU ACKNOWLEDGE AND AGREE THAT CREATIVE WORD IS SOLELY RESPONSIBLE FOR ANY OBLIGATIONS SET FORTH IN THIS PRIVACY POLICY. THEREFORE, BY ACCESSING THIS WEBSITE, YOU ACKNOWLEDGE AND AGREE THAT THIS PRIVACY POLICY DOES NOT CREATE ANY OBLIGATION, RESPONSIBILITY OR CONTRACTUAL RELATIONSHIP BETWEEN YOU AND CREATIVE WORD, AND THAT ANY CLAIM, COMPLAINT AND/OR LIABILITY WITH RESPECT TO A BREACH OF THIS PRIVACY POLICY SHALL BE SOLELY BETWEEN YOU AND CREATIVE WORD.

Creative Word provides through the website located at https://www.creativewordtraining.com (the Website) a platform providing courses offered either face to face or online (collectively referred to as the Services).

OUR COMMITMENT AND TERMINOLOGY

Creative Word is committed to protecting the rights and privacy of all visitors to the Website and ensuring that all personal information is handled in a safe and responsible manner.

The terms “we”, “us” or “our(s)” hereunder refer to Creative Word FZ LLE and its affiliates and the terms “User”  “you” and “your” hereunder refer to the user visiting, downloading or accessing content on the Website.

SCOPE OF POLICY

This privacy policy applies to your use of the Website and any of the Services (but excluding the training and payment services which are subject to separate terms as further explained in the terms of use on this page for the Website).

 

This privacy policy describes how we collect and use the personal information you provide. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information. Please read the following carefully to understand our views and practices regarding your personal information and how we will treat it.

 

INFORMATION YOU GIVE US

 

We may collect personally identifiable information, such as your e-mail address, name, physical address and telephone number. Information about your computer hardware and software and device also may be automatically collected. This information can include: your IP address, browser type, domain names, and access times. This information is used by us for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Services.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through the Services, this information may be collected and used by others.  We encourage you to review the privacy statements of websites you choose to link to from the Website via the hyperlinks included in the Website so that you can understand how those websites collect, use and share your information. We are not responsible for the privacy statements or other content or uses of your data on websites outside of the Website we operate.

PLEASE DO NOT UNDER ANY CIRCUMSTANCES PROVIDE US WITH ANY OF YOUR CREDIT CARD OR OTHER PAYMENT DETAILS. WE DO NOT UNDERTAKE TO PROTECT OR SECURELY STORE THE SAME IN ANY WAY. YOUR CREDIT CARD AND OTHER PAYMENT DETAILS SHOULD BE DISCLOSED ONLY TO SUCH THIRD PARTY PAYMENT SERVICES PROVIDERS AS YOU ARE INDEPENDENTLY CONFIDENT WILL PROPERLY AND SECURELY PROTECT YOUR INFORMATION.

PLEASE NOTE THAT IF YOU CHOOSE TO ACCESS AND USE THE THIRD PARTY PAYMENT SERVICES, YOU MUST AGREE TO THE THIRD PARTY PAYMENT SERVICES PROVIDER’S TERMS AND CONDITIONS.

PLEASE NOTE THAT THE THIRD PARTY PAYMENT SERVICES PROVIDER MAY TRANSMIT AND PROCESS YOUR PERSONAL DATA OUTSIDE OF THE UNITED ARAB EMIRATES, INCLUDING BY TRANSMITTING AND PROCESSING SUCH DATA IN THE USA AND OTHER FOREIGN JURISDICTIONS. PLEASE REFER TO THE THIRD PARTY PAYMENT SERVICES PROVIDER FOR FURTHER INFORMATION IN THIS RESPECT.

USE OF YOUR PERSONAL INFORMATION

 

We collect and use your personal information to operate our Website and deliver the Services. We may also use your personally identifiable information to inform you of other services available.

 

We may share user information with outside vendors and organizations that provide support services to us, or that help us with our marketing programs. We will share your information with third parties only in the ways that are described in this Privacy Policy.

 

We may disclose your personal information

 

  • as required by law, such as to comply with a court order or any other legal process;
  • when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request; and/or
  • to any other third party with your prior consent to do so.

PROTECTING YOUR INFORMATION

The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. These include secure servers and firewalls.

 

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to or by our Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access but we cannot guarantee it.

 

We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our rights and the rights of others.

 

Where we have given you (or where you have chosen) a password that enables you to access certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

COOKIES

 

A “cookie” is a piece of data stored on a user’s hard drive, containing information about the user. We use cookies to distinguish you from other users. This helps us to provide you with a good experience when you use the Website and also allows us to improve it.

 

Some of our business partners or third party providers also use cookies on our Website. We have no control over these cookies, and we may not have access to the information they collect. You may choose not to accept cookies by setting your browser to refuse all cookies or to notify you each time a cookie is set. If you choose to refuse cookies, however, you may not be able to use all features of our Website.

 

When someone visits www.creativewordtraining.com we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website and any user-level and event-level information retained by Google Analytics is automatically expunged after a set time period.

 

CORRECTING AND UPDATING YOUR PERSONAL INFORMATION

 

To review and update your personal information to ensure it is accurate, contact us at Level 41, Emirates Towers PO Box 31303, Dubai, UAE Tel: +971 4313 2832.

 

NOTIFICATION OF PRIVACY POLICY CHANGES

 

We may update this Privacy Policy at any time and without notice to reflect changes to our information practices or any relevant statute, regulations and/or policy. We encourage you to periodically review this page for the latest information on our privacy practices.

YOUR CONSENT

By registering with, downloading and using the Website you consent to the collection and use of the information described in this privacy policy.

 

CONTACT

 

You can contact us about this privacy policy by writing or email us at the address below:

 

Level 41, Emirates Towers

PO Box 31303, Dubai, UAE

Tel:  +971 4 405 6935

info@creativewordtraining.com