Investing in your workforce is vital to the success of your company, so training and e-learning should be the cornerstone of staff development initiatives in your firm, especially if you operate a multilingual company where cultural awareness, team trust and communication are key to profitable teams.
There is much evidence that points to improved staff motivation, performance, and retention rates (which is reflected through increased sales) for firms that employ regular training and e-learning initiatives for their staff.
However, choosing the right training provider, and the right courses, can be difficult when there is an overwhelming array from which to choose, and many employers can’t afford to waste money on inadequate or inappropriate training.
Training should be consistent, monitored, refreshed and evaluated, for success in real terms, with employee development strategies that target key areas within the present business, and also for future projections.
E-learning is often a cost effective method of delivering training to employees, especially within multilingual companies, as it can reduce time required to deliver training by up to 60%, eliminates the need for specific training space, reduces costs associated with travelling for training, and can be offered with multiple language options.
The following points further highlight how training and e-learning can benefit your multilingual workforce.
Multinational/Multilingual = Diversity and Cultural Awareness
Our working environments have changed dramatically over the last few decades and it is now the norm to work within a multicultural team that is ‘international’ on a domestic and global scale.
Likewise, the digital age has revolutionised how we communicate, connect and work, so e-learning has naturally evolved to become an increasing popular style of training due to its flexibility, digital delivery, and ease of access.
Diverse workforces call for an adaptable learning method so that it is accessible for all employees, no matter which language they speak, where they are based, or with which culture they are most familiar.
Delivering training which can be offered to employees in their native language ensures more engagement in the training course, deeper understanding, and better results.
Cultural awareness is important when offering training – e-learning courses can be adapted to suit differing cultural expectations or norms so that trainees find more familiarity and acceptance with their training.
Of course, cultural awareness is itself a vital element of training for multicultural teams who may have vastly different backgrounds, working procedures, and expectations. Through quality training, employees can learn to appreciate other’s perspectives, understand their own biases, and how to operate productively within a diverse team.
Localised and Translated Training
Training a multilingual or multicultural workforce means adapting courses for new audiences and languages.
Taking account of factors such as, the vary meaning of symbols, colours, signs, words, and so on, means that you may require courses that can be adapted to suit a variety of cultures and languages, so using a training company that can offer translated, localised or subtitled course content means you can save time and money on multiple course options.
Similarly, learning expectations can vary widely around the world. For instance, in many Western cultures having a test and being ranked on your score would be likely to dismay participants, but some Arab and Asian nations would accept this as standard.
Distribution can also be made more straightforward thanks to e-learning courses. Your London HQ can receive them as quickly as your UAE or USA office. However, consider factors such as, reliability of broadband in developing countries as this can be a factor that may impede distribution.
Financing e-learning for a multilingual workforce can be an expensive investment but by selecting a reliable and professional training provider you can minimise errors, maximise ROI, and educate your workforce with confidence.